Email and Canvas Instructions

Student e-mail and Canvas use your LOLA credentials.

Username: Same as LoLA username @my.fletcher.edu

Password:  Same as LoLA password

  • If you are having issues logging into student email or Canvas, follow the instructions below:
  • Go to LoLA
  • Click Change Password button
  • Follow instructions on screen.  (You will be asked for your Social Security number and your birthday)
  • It will ask to verify username.  (Ensure that the system is finding the correct username)
  • Once you have changed your LoLA password, log into LOLA.  Your Canvas and email passwords should be updated.

If you are having issues with logging into student email please submit a student help ticket here to submit a helpdesk ticket or call 985-448-7934.

Need Canvas help?  Click here!

Canvas supports the use of major Web browsers including:

    • Internet Explorer 10 & 11
    • Mozilla Firefox (versions 35 and up)
    • Safari (versions 7 and up)
    • Google Chrome (versions 40 and up)
    • Flash (versions 15 and up)